Upshop

For updates regarding PHP Vulnerabilities, please see our most recent customer announcements located in our General and Third-Party Announcements section.

There is currently a Microsoft outage impacting Outlook Microsoft Status Page.

Please log a ticket via the Upshop Customer Portal instead of email through Outlook until the status of this outage is clear. If you have not signed into the portal or need help opening a ticket, please use the article: Signing Up for Upshop's Customer Portal and Opening a Support Ticket to guide you.

If it is critical, you may also reach us via phone at +1 240 628 8071

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Need assistance? Our Support Portal is available 24/7 to access knowledge articles, submit tickets, and track your requests.

To request that an existing ticket be escalated, please call the Support phone number. For more information in contacting our support team, see Contacting Upshop Support here.

Critical production issues are supported 24/7.

Standard support requests are handled during regular support hours: Monday–Friday, 24 hours a day, and Saturday, 8:30 AM–6:00 PM ET.

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